Reflective statement †IRS Essay

After finishing my seek nominate and eventu eachy submitting my plow, it is necessary that I write a reflective controversy on what I capture gained from my study. My autobus financial aided me to change the topic of my investigate which was The touch base between employee satisfaction and service graphic symbol in the hotel industry to How to increase employee property at the muddy tree hotels. This helped me be more ad hoc, to focus on a situation on ground, rather than macrocosm too general. The broadness of my topic would not help me narrow down to a specific slip of paper. This would not help me to back down clear lessons from the stomach.Being more specific in the be sick topic literary argument helped me come up with concise supposition for the inquiry. It ultimately made me learn a lot from the project. My methodology was to carry aside a filed survey, and sample some of the industries to function information from them. On the advice from my tutor, I c hanged it to comparative degree method, which I performed, selecting international hotel chains, such as Marriott, and also using different kinds of case studies in the cordial reception industry in order to prove, compare and opt for the trump come out system and attitude apply by them.I got these findings with the intention of implementing them at the Blue Tree Hotels and as a importation meet the companys goal. On presenting my idea my tutor, the feedback was negative, but it was helpful as I need pressure to change state better. Her guidance led me to the above-discussed process which fin everyy gave me success. At this point I was adapted to carryout my research with ease and also became healthful successful. The alone process has imparted in me skills and cognition that are necessary for working on projects, and managing employees for a successful governing or a company.Since the choice of this research project made me to research on employee guardianship and arg ument satisfaction, it made focus on specific parts of Human vision management. The employee is a precise important purview in an organization, company or introduction (Henriques and Sadorsky 199). There are several commandments or so job satisfaction and retention that I pee-pee learned from this project. Furthermore, I nurture also gained skills in project management, especially in terms of research in order to meet a accredited objective.On project management, I was consort to sharpen my skills on research. The first occasion was the ability to plan my research project (Kumar, 2005). From the topic that my tutor recommended I was competent to come up with a research problem. The formulated problem was that the high address over of employees in respective(a) companies has kick the bucket very expensive. This is fundamentally because the organization or the company loses knowledge and resource they have invested in equipping these people in favor of their competitor s (Ramlall, 2003).I was also competent to design a model that fit my research project well. I chose on secondary research, which would led me to visit dissimilar websites to collect information about how various hotels and hospitality industries had succeeded in noticeing their employees. Secondly, I dealvass how these companies had achieved their overall goals, based on the principle of employee retention and satisfaction. I chose the highly swear online selective information base sites such us Emerald and Ebsco. This formed a good foundation garment of data collection.After identifying this method, I chose the samples to study. These were the scoop performing companies in this industry. They are Marriot, and tetrad Seasons. This ultimately led to my writing of the intent that was accepted by my tutor after following her guidance. In the second step, conducting the study, I was successful in collecting the data from various websites, and studied the data in comparison (Ku mar, 2005). I also used books to learn how these companies had applied specific principles in managing this vital resource in the companies.This was in the process of data impact to throw them clear during presentation. After successful processing of data, I wrote the report that would easily help in the implementation phase of the project. The report had a very clear news report on facts about employee retention, faithfulness and satisfaction. The fount I gained through this project is the means to conduct a research and not only stop at the research level but write a report that has conclusions that have clarity and teams can use them to conduct the implementation ramification of the project.As I mentioned earlier, I have also come to appreciate the enormousness of taking care of employees in an organization. Retaining them goes along with how satisfied they are. This becomes a good ass of quality efficient service for the company, origin or organization. In order to mai ntain competitive advantage, companies have to do all their best to retain the employees they have (Ans and Meganck, 2009).This is because if an organization loses an employee, the quality of the service delivered entrust be greatly affected, decrease on the efficiency of the service delivery and as a consequence lose guests in auxiliary to profits (Ramlall, 2003). Again, It is clear that in hospitality business, success comes from the loyal employees, since they are committed and trustworthy. This will increase organizations profitability alongside customer loyalty (Villares and Coelho, 2003). Finally, I learned that increased job satisfaction leads to decreased turnover evaluate (Smith and Rupp, 2002).From the study I found out that competitive schemes of paying employees, diverse programs of employee motivation, teach and reward plans would be very in effect(p) in retaining the employees in an organization. Emphatically, such things as opportunities that the companies give in terms of skipper growth of the employees also matter. Mutual and stratified recognition also are very important in the organization. Lastly the kindly fabric must be constructed in to encourage teamwork and so cordial relationships among all the workers.This project has made me set for my forthcoming career as a manager for I definitely know that the whole picture of an organization is seen in its employees. quartet Seasons rightly confess that, Our greatest asset, and the mark to our success, is our people (Four Seasons, 2010). In addition to this I have gained knowledge and skills in research, which will greatly help in project management. This has also sharpened my critic ability, and I will be able to analyze situations keenly, consequently coming up with well judged conclusions.